Unregistered or Unaccessed Websites Being Blocked Related Questions

1. Why can’t my website be accessed when parsed to UCloud Global‘s server?

Per the requirement of the Ministry of Industry and Information Technology, UCloud Global adopts blocking measures for websites that provide non-commercial Internet information services in Mainland China without completing the filing procedure. Therefore, your website won’t be accessible on servers in Mainland China without filing. Please complete the filing operation as soon as possible. After the filing is approved by the authority, your website will be accessible normally. Thank you for your support and understanding!

2. Why is my website still inaccessible after filing with UCloud Global?

Your website might have been blocked by UCloud Global during the filing process. If it’s still inaccessible after the filing is approved, there might be a delay in unblocking. You can contact technical support to manually unblock your website.

3. Why can’t my registered website be accessed on UCloud Global?

Your registered domain name has not gone through the access filing procedure with UCloud Global. You can apply for access by submitting an access filing order for the corresponding domain name, thus gaining back the access. For more details, please refer to the 【Notice of Access Restrictions for Registered but unaccessed Domains】.