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[Operation Guide]
Certificate refund

Certificate Refund

Only under the following conditions, the certificate allows a refund:

1. Just purchased the certificate and have not yet completed the information

2. Completed the information and submitted, and have not yet been verified (DV is dns verification or file verification, OV\EV certificate is confirmation letter verification)

3. Submitted for verification and the certificate has not yet been issued

4. After the certificate is issued, if it is revoked within 30 days from the time the order is submitted, you can get a refund

Note: If the certificate order exceeds 30 days, no refund can be made.