FAQ

How to view monitoring data?

Users can set the monitoring dashboard on the “Monitoring View” page and customize the monitoring data to be viewed according to their needs, so that the main monitoring indicators they focus on are centrally displayed in the monitoring view for easy viewing. Users can also go to the “Product Monitoring” page, select the type of resource they want to view, and enter the corresponding cloud product monitoring page to view the monitoring data for the corresponding resources.

Why didn’t I receive an over-limit alarm notification SMS or email when the monitoring data exceeded the threshold?

In the following cases, an alarm may be triggered in cloud monitoring, but the SMS/email reminder is not received normally: The alarm is triggered but there is no SMS alarm notice, which may be due to SMS usage exceeding the limit; If you did not receive the SMS/email reminder due to reasons other than the above, it is recommended to contact the corresponding customer manager or manual customer service for feedback. We will solve it for you in time after troubleshooting.