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Billing InformationRecycle

Recovery

Once resources are recovered, data cannot be recovered, so please renew or recharge before resources are recovered to avoid impacts on your business.

Notification Channels

All notifications will be sent to the recipients you have set through email, SMS, and internal messages.

Set Notification Recipients:https://console.ucloud-global.com/uaccount/costcenter
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Recovery Policy

The resource recovery policies for different billing methods are detailed in the table below: (Note: t0 is the resource expiration time; “service suspension” for UPHost refers to “shutdown”)

Billing MethodRecovery Policy
Prepaid - DailyExpiration Reminder: 3 days before expiration
Service Suspension Alert: t0
Service Suspension Notification: t0+1h
Recovery Alert: t0 + 22h
Recovery Notification: t0 + 24h
Prepaid - Monthly/AnnuallyExpiration Reminder: 7 days/5 days before expiration
Expiration Notification: t0
Service Suspension Alert: t0+2 days
Service Suspension Notification: t0+3 days
Recovery Alert: t0 + 9 days
Recovery Notification: t0 + 10 days
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