Frequently Asked Questions

1. Can resources under the original project be migrated to the newly established project?

No. Since the resources under different projects belong to different basic networks, migrating a host involves the corresponding firewall, routing rules, etc., the risk is very high, and it is very difficult to support.

You might consider creating custom images, then moving the images to new projects, and then creating new hosts through custom images.

2. Can sub-accounts recharge, view, and renew orders?

Only when the main account (super administrator) authorizes financial permissions to the sub-account can the sub-account perform operations such as recharging and viewing orders.
How to operate: log in to the console with the main account, in access control - user management, give the sub-account the “UBillFullAccess” policy.

3. The member (sub-account) is invited, and the prompt email has been used?

Whether it is the main account or the sub-account, the login account is an email, so once the email has been registered with UCloud Global or invited as a sub-account of someone else, the email cannot be used.

4. If the sub-account is cancelled (deleted), will the resources it created be affected?

There will be no impact at all. All resources belong to the main account, and the cost of resources created by the sub-account is also paid by the main account.