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UCloud Invoice Application Management Regulations

UCloud Global Invoice Application Management Regulations

Chapter 1 General Principles

According to the requirements of the “Announcement of the State Administration of Taxation and Shanghai Municipal Taxation Bureau on Conducting Comprehensive Digitization of Electronic Invoices Pilot Work”: UCloud Global will fully issue digital VAT special invoices and digital VAT general invoices from October 2023, and will no longer issue paper VAT special invoices and paper VAT general invoices. The format of the invoice remains the same.

  • Article 1
    In order to regulate the correct application, issuance, and use of invoices by UCloud Global users, according to the “Invoice Management Method of the People’s Republic of China”, the “Implementing Regulations of the Invoice Management Method of the People’s Republic of China”, the “VAT Special Invoice Use Regulations” and the “Internet User Account Information Management Regulations”, these regulations are formulated.
  • Article 2
    The invoice referred to in these regulations refers to the certificate issued by UCloud Global to users for taxable services, sale of goods, and other business behaviors. The type of invoice issuance is divided into digital VAT general invoices and digital VAT special invoices.

Chapter 2 Invoice Application Qualification

  • Article 3
    Users register a UCloud Global account online in real name, which means that they choose to accept the terms of the UCloud Global service contract. UCloud Global is responsible for reviewing and confirming whether the legal entity corresponding to each UCloud Global account (the subject applying for the issuance of the invoice) is compliant. Only the UCloud Global account users who have passed the review officially have the qualification to apply for the issuance of invoices.
  • Article 4
    UCloud Global account users are divided into individual users and enterprise users according to their categories, and different category customers apply for invoices according to their own permissions.
  • Article 5
    Individual users can only apply for digital VAT general invoices and cannot apply for digital VAT special invoices. If an individual user requires an invoice with a company header, they need to complete the enterprise user real-name change before they can apply.
  • Article 6
    Enterprise users can apply for digital VAT general invoices or digital VAT special invoices. When applying for the issuance of an invoice, they must meet the following conditions at the same time:
    1. Have registered a UCloud Global account and completed real-name verification or signed a service contract;
    2. Use the products or services provided by UCloud Global.

Chapter 3 Invoice Issuance Content

  • Article 7
    UCloud Global account users apply for the issuance of invoices through the UCloud Global official website system.
  • Article 8
    The system automatically counts the amount of invoices to be issued by UCloud Global users. The amount to be invoiced = Actual payment recharge amount - invoiced amount + authorized pre-invoice amount. When the invoice amount to be invoiced is greater than zero, the UCloud Global account user can apply for the issuance of an invoice. When the amount to be invoiced is less than 50 yuan, the invoicing amount is issued according to the system default amount.
  • Article 9
    Enterprise users who choose to apply for a digital VAT special invoice, please fill in correctly: Company name, taxpayer identification number, registration address, registration telephone, bank of deposit, bank account and delivery email, etc. Enterprise users who choose to apply for a digital VAT general invoice, please fill in correctly: company name, taxpayer identification number, and delivery email.
  • Article 10
    Individual users who choose to apply for a digital VAT general invoice, the invoice issuance name is “personal”. If you have other needs, please fill in the application message when applying for the invoice, and it will be processed by the UCloud Global Financial Center after review.
  • Article 11
    UCloud Global account users are responsible for the information filled in for the application of digital VAT special invoices and digital VAT general invoices. UCloud Global bears no responsibility for any losses caused by incorrect information filled in by users.

Chapter 4  Invoice Return and Exchange

  • Article 12
    After UCloud Global users receive the original invoice, please check the invoice information in time. Once the invoice is found to be issued incorrectly; or situations such as sales return and sales discount occur, please contact the UCloud Global Finance Center for the first time. After UCloud Global receives the user’s application, the explanation of the refund situation and the returned VAT invoice original, it will be processed according to the following rules after the review is passed:

    • Paper VAT special invoice
      1. The undeducted paper VAT special invoice: the user needs to return the deduction and invoice link and a paper version stamped with the situation explanation (official seal or finance-specific seal), and at the same time send an email to the designated mailbox of UCloud Global and copy the account manager, UCloud Global will process it after receiving the paper material.
      2. The deducted paper VAT special invoice: Regardless of whether the user’s side has cancelled the golden tax disk or tax control disk, the user needs to initiate an email first, attach an electronic version of the situation explanation stamp (official seal or finance-specific seal) to the designated mailbox of UCloud Global and copy the account manager, wait for UCloud Global After receiving the email, notify the account manager to contact the user’s finance, and handle the red-letter invoice in collaboration with the electronic tax bureau. UCloud Global will handle it according to the reversing process that complies with the national VAT invoice management policy regulations after receiving the paper materials. After the user receives the red-letter invoice, they can resubmit the correct information for invoicing.
    • Paper VAT general invoice
      1. The paper VAT general invoice must be returned to the invoice’s original, accompanied by a paper version stamped with the situation explanation (official seal or finance-specific seal), and at the same time send an email to the designated mailbox of UCloud Global and copy the account manager, UCloud Global will process it after receiving the paper material.
    • Digital VAT special invoices and digital VAT general invoices (including original electronic VAT general invoices)
      1. For undeducted digital VAT special invoices, the user needs to initiate an email first, attach an electronic version of the situation explanation stamp (official seal or finance-specific seal) to the designated mailbox of UCloud Global and copy the account manager, wait for UCloud Global to receive the email. deal with it.
      2. For deducted digital VAT special invoices, the user needs to initiate an email first, attach an electronic version of the situation explanation stamp (official seal or finance-specific seal) to the designated mailbox of UCloud Global and copy the account manager, wait for UCloud Global to receive the email. The account manager is notified to contact the user’s finance, and the red-letter invoice is processed in collaboration with the electronic tax bureau.
      3. For digital VAT general invoices, the user needs to initiate an email first, attach an electronic version of the situation explanation stamp (official seal or finance-specific seal) to the designated mailbox of UCloud Global and copy the account manager, wait for UCloud Global After receiving the email, deal with it. (Note: Both types of digital VAT invoices (special invoices and general invoices) do not need to send paper materials).
    • VAT special invoices issued before December 1, 2017, the certification period is 180 days; VAT special invoices issued after December 1, 2017, the certification period is 360 days. Overdue unauthenticated VAT special invoices, in accordance with the VAT invoice management regulations, UCloud Global shall not handle red letters, and will not reissue invoices.
    • Information about the postal mailing of refund-related paper materials, email addresses, and situation explanation templates can be obtained by contacting UCloud Global online customer service or account manager.
  • Article 13
    If the invoice information is incorrect due to the unilateral reasons of the UCloud Global user and it is overdue for more than 12 months, UCloud Global will not return or exchange the invoice.

Chapter 5 Lost Treatment for Paper Version Invoices

  • Article 14
    If UCloud Global enterprise users lose the paper version of the VAT general invoice and meet the national invoice management regulations, they should apply to UCloud Global for the first time after the loss, and UCloud Global will provide a photocopy of the bookkeeping link of the paper version of the VAT general invoice after confirming the audit (stamped with a special invoice seal).
  • Article 15
    For lost VAT special invoices of UCloud Global enterprise users, they shall be handled as follows:
    1. For those who have not entered the certification (within the certification period), they should apply to UCloud Global for the first time, and after UCloud Global confirms the audit, they will provide a copy of the tax declaration certificate and the paper version of the VAT special invoice book link (stamped with a special invoice seal).
    2. For those who have been certified, they should apply to UCloud Global for the first time, and after UCloud Global confirms the audit, they will provide a photocopy of the bookkeeping link of this paper VAT special invoice (stamped with a special invoice seal).

Chapter 6  Prohibitions

  • Article 16
    Once UCloud Global users have the following malicious and irregular invoice application behaviors, and cause losses to UCloud Global, UCloud Global users shall bear the liability for compensation for damages.
    1. Apply for an invoice that does not match the actual business situation on behalf of others;
    2. Apply for an invoice that does not match the actual business situation for oneself.

Chapter 7 Digital VAT Invoice (Special Invoice and General Invoice) Delivery Method and Invoice Form

  1. The delivery method of digital VAT invoices (special invoices and general invoices) will be delivered to the user’s designated email via email; users can also check the download link on the invoice management platform of the UCloud Global official website;
  2. The delivery format of digital VAT invoices (special invoices and general invoices) are PDF, OFD, and XML. Users can download according to their needs;
  3. If the user cannot receive the email normally due to the wrong reserved email or domain name restrictions, they can contact online customer service or log in to the invoice management platform of the UCloud Global official website to check the download link;
  4. Digital VAT invoices (special invoices and general invoices) do not have mail delivery.

UCloud Technology Co., Ltd. November 2023