Functional Issues (File Management)
1. How to upload and download files on the server?
Answer: Log onto the bastion host, click on Operations - Host Operations - Login (select the host you want to operate and log in), log onto the operation page, you can see the file management module in the upper right corner of the page and carry out the upload and download operations on the host;
PS: If this module is gray and cannot be operated, please contact the admin user to check if the upload and download function of the user/host has been enabled.
2. Which devices can use the file management feature?
Answer: Devices corresponding to SSH and RDP protocols all support file management. Devices corresponding to telnet and VNC protocols do not support file management.
3. Error in file management when connecting resources
Answer: The first is the network reason: whether the bastion host and the resource host are communicating;
The second is for linux systems, check whether the sftp service of the target resource is on. If you haven’t opened it, please turn on this service.
4. Unable to use the bastion host normally due to uploading files
Answer: The bastion host itself does not have any restrictions on the bandwidth to the external network. Uploading/downloading files may occupy the bandwidth of the bastion host, leading to the normal use of the bastion host. Please refer to the following suggestions:
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Suggest Non-business hours for file upload and download operations
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For uploading and downloading large files, it is recommended to use the sftp protocol and file client for operations (you need to add the host sftp protocol, occupy the node quota)
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The bastion host is not a network device. File upload/download occupies the network bandwidth. It is recommended to use professional network devices for network speed limitation at the local network exit.
5. Why the host file transfer host file does not display/load?
The first case: The file management displays loading at a certain path, but it cannot load.
Answer:
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Execute the ls command in the current path to see if there is garbled code in the file name (commonly ” ?” code), modify the garbled file name
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Check if the current operation account has permission for this path
The second case: The host H5 operation page host can be accessed normally, but the file transfer page does not display.
Answer: The file management permission has not been opened, and the admin user checks whether the file management permission of this host and the file management permission of the bastion host user access control permission has been opened.