Expiration Reminder for Resources
When your resources are about to expire, we will provide an expiration reminder service. The default mode of reminder service is email + SMS.
Reminder Settings
Notification Switch
UBill→Overview→Recycling Alert
Reminder Method Setting
Currently, only email is supported, with the main account being the default notification object, at least one and up to five.
Reminder Rules and Contents
Reminder Rules
- Only the resources set to be billed monthly or yearly are provided with the expiration reminder service;
- Before the expiration of the resources, the system will send recycle warning; before shutdown, shutdown warning; after shutdown, shutdown notice; before recycle, recycle warning; after recycle, recycle notice.
- Different products have different recycle times, the specific notification sending time is based on each product document.
What to Do If I Do Not Receive The Reminder
- Not receiving Emails
Please first check whether there are any blocked emails in the spam folder of your email. If you cannot find them, check whether your email proxy server has set @ucloud-global.com as a blacklist; or contact technical support.