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Operation Guide

Credit Card-User’s Manual

Visit the credit card page

On the [Credit Card] page, you can check, add, delete and set the default credit card. Users need to bind at least one credit card.

Access Steps:

  1. Log in to the Console > UBill > Card Management.
  2. This page allows you to view information about all your bound credit cards. img

Add Credit Card

Operation Steps:

  1. Log in to the Console > UBill > Card Management.
  2. Click the [Add Credit Card] button to enter the credit card binding page.

Step 1: Fill in credit/debit card information

  • Enter your credit or debit card information (card number, expiration date, CVV code, etc.). img

Step 2: Verify Identity with Pre-Authorization Descriptor

  • After submitting your card details, UCloud Global will pre-authorize a $1 freeze on your card.
  • You can find the pre-authorization descriptor in the transaction details of your bank statement in the corresponding bank card app (for example, in China Merchants Bank, the format of the descriptor is “D+6 digits”, e.g. D123456).
  • Enter the pre-authorization descriptor code from your billing statement on the platform and verify that it passes to successfully bind your credit card.

Note: After successful verification, the credit card will be automatically added to your account. img

Setting the Default Card

Default card can be realized after:

  1. Payment Priority: when placing an order, priority is given to using the default card to debit the payment, and if it fails, the standby card will be used.
  2. Auto-renewal rules: when the order is renewed, the system prioritizes deducting the account balance; when the balance is insufficient, priority is given to using the default card to debit, and if it fails, the standby card will be used.

Operation Steps:

  1. Log in to the Console > UBill > Card Management.
  2. Select the target credit card and click the [Set as Default Card] button. img

Delete Credit Card

Note: At least one credit card needs to be retained on the account. If only one card is bound, it cannot be deleted.

Operation Steps:

  1. Log in to the Console > UBill > Card Management.
  2. Select the credit card to be deleted and click the [Delete] button.

Payment by credit card

Example: Purchasing a cloud server

  • Select [Credit Card Payment] on the order confirmation page.
  • The system will prioritize charging the payment from the default card, and if it fails, the alternate card will be used for payment. img